SAVAGE CORE LABS
FAQ
SUPPORT • ORDERING • COMMUNITY • INFORMATIONHELP & INFORMATION
Find answers to common questions about SCL, ordering, support, shipping updates, community access and product information.
ORDERING
HOW DO I PLACE AN ORDER?
Browse the SCL collection, select the product you want, add it to cart and follow the checkout process.
CAN I CHANGE MY ORDER AFTER PLACING IT?
Contact support as soon as possible. Once an order has been processed, changes may not always be possible.
WHERE CAN I SEE CURRENT PRODUCTS?
The Shop page shows the current SCL catalogue and available product listings.
SHIPPING & SUPPORT
HOW DO I GET SHIPPING UPDATES?
Shipping and dispatch updates are provided through the available support channels once available.
WHAT IF MY DETAILS ARE WRONG?
Contact SCL immediately through an official support channel. Incorrect details may delay processing.
HOW DO I CONTACT SUPPORT?
Use the official Telegram contact or website contact form. Please use one support channel only to avoid duplicate messages.
COMMUNITY
WHAT IS THE PRODUCT CHANNEL?
The product channel is used for official announcements, launches, updates, menus and important SCL information.
WHAT IS THE COMMUNITY CHAT?
The community chat is for member discussion, training talk, meal prep ideas, feedback, questions and general support.
HOW DO I JOIN THE COMMUNITY?
Use the official Join Community buttons throughout the website to access the SCL community chat.
PRODUCT INFORMATION
HOW SHOULD PRODUCTS BE STORED?
Store sealed products in a cool, dry location away from direct sunlight and heat.
WHAT ABOUT AFTER RECONSTITUTION?
Once reconstituted, store refrigerated between 2°C–8°C and minimise unnecessary temperature fluctuations or extended exposure outside refrigeration.
WHAT IS THE PRODUCT USE NOTICE?
Products are supplied strictly for research, educational and analytical purposes only. Not intended for human or veterinary use.
SCL SUPPORT